| Author | Topic |
Caterham Aftersales Angel
Location: Dartford, Kent | Posted - 25 October 2006 10:45  report this post
Dear All,
Recently a dedion tube failed during an Academy race. The end plate sheared off from the main tube, resulting in a rear wheel becoming detached and consequently some damage to the car.
Obviously, spontaneous failures are of great concern to Caterham Cars and since then we have been working with the manufacturer (Arch) to establish the cause and scope of the issue. As a result, we have identified that a small number of dedion tubes, produced in August and September 2005, may have a manufacturing defect.
As this is a safety issue, we have instigated a recall programme.
We have traced all the tube sales (as part of a car, or as a spare) and are in the process of contacting the owners and agents. A number of owners have already been directly contacted to advise them of the situation and anyone else who bought a car last year that could potentially have one of the affected tubes fitted, will be contacted by letter this week and arrangements made for rectification.
This recall is being conducted within the VOSA Code of Practice on Vehicle Safety Defects guidelines and the response rate is being monitored by them.
I am posting this notice to ensure that club members are kept abreast of important developments affecting owners and that the facts presented to you directly.
Regards SIMON LAMBERT Aftersales Manager
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Wile7 I think I just saw Arne Saknussen.....
Location: Clamshell Heaven - Between Toulouse and Cranleigh, | Posted - 25 October 2006 10:50  report this post
  Simon
Dave Ardley. White Xflow with Clams Don't point that beard at me, it might go off. Groucho Marx Updated photos here |
prangerman Anyone got a sock?
Location: Greater Grinning Behind the Wheel | Posted - 25 October 2006 10:50  report this post
I'm glad I couldn't afford an 05 C7 when I bought last month...
In Memoriam DMG |
neil.cavanagh Anyone know where I can get some sunshine?
Location: 'cos there is nothing but clouds in Inja this wee | Posted - 25 October 2006 10:51  report this post
  Appears to be good swift response! Well done Simon.... |
7heavensoon I think I just saw Arne Saknussen.....
Location: The home of Copaslip... | Posted - 25 October 2006 10:52  report this post

I've cross-posted this in TechTalk in case people don't read it in ChitChat....
See some pictures of the build here. 10000 miles completed! |
Brent Chiswick I think I just saw Arne Saknussen.....
Location: Looking for the next project | Posted - 25 October 2006 10:53  report this post
Well done to Caterham for taking it that seriously.
Brent
2.3 DURATEC SV Reassuringly Expensive R 417.39  |
7 wonders of the world Anyone got a sock?
Location: Enjoying 251 fresh Norfolk horses, ............... | Posted - 25 October 2006 11:06  report this post
More 'big' manufacturers should take a leaf out of CC's book
More   for Simon  |
Lord Summerisle Anorak
Location: Rossendale, Lancashire | Posted - 25 October 2006 11:15  report this post
there is further details on the affected batch of dedion on the roadsports forum here Note: batch number of affected cars (in the acdemy at least) is wrong on Simon's email - batch 14100 is the correct number
I post therefore I am |
Johnty Lyons blah, blah, blah...
Location: N.Ireland | Posted - 25 October 2006 20:35  report this post
   BTT
jj N.I. L7C AO. Membership No.3927.
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Myles I think I just saw Arne Saknussen.....
Location: Burning up my share of £2.6k of bandwidth | Posted - 25 October 2006 20:53  report this post
Yep - Sticky in TT?
quote:
     Alcester Racing 7s Equipe™     
Alcester-Racing-Sevens.com
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CHRIS CLARK

Location: scuba diving....._[:}@==< | Posted - 25 October 2006 21:26  report this post
I wish I HAD an 05 Caterham!!! Good one though Si. Pleased to see this quick reaction and detailed reponse from one of our very few British car manufacturers!!!
Clamshell Club Founder Member. |
daj060454 Windbag
Location: Saving for the R400!! | Posted - 26 October 2006 0:04  report this post
btt     |
Trevor Newman Anyone got a sock?
Location: Farnborough | Posted - 26 October 2006 0:32  report this post
Neil how can it be a swift response when the recall was first mentioned on the 11th October. It has taken another 2 weeks to post it up here to the greater audience |
Tony C blah, blah, blah...
Location: Hanging-on behind an AMMO 2.0L Duratec | Posted - 26 October 2006 8:40  report this post
What's the problem Trev?
CC contacted the owners of whom they were aware directly and posted this info on BC to keep everybody in the picture.
 to CC I say.
BRG Brooklands SV It seems that perfection is achieved not when there is nothing more to add, but when there is nothing more to take away. (Antoine de Saint-Exupery) |
Graham Perry You are at a complex junction
Location: Home - Seven now having its 5th engine rebuild in | Posted - 26 October 2006 9:19  report this post
Is this going in the next edition of Low Flying ? It should do as a high percentage of seveners don't visit Blatchat
Edited by - Graham Perry on 26 Oct 2006 09:49:49 |
Brent Chiswick I think I just saw Arne Saknussen.....
Location: Looking for the next project | Posted - 26 October 2006 9:20  report this post
Probably too late for the next edition I would have thought.
Brent
2.3 DURATEC SV Reassuringly Expensive R 417.39  |