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folder bar topic Recall Notice: Dedion Tube (Autumn '05 build)
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Caterham Aftersales
Angel

Location: Dartford, Kent
Posted - 25 October 2006 10:45  Show Profile  Email Poster  Edit Message

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Dear All,

Recently a dedion tube failed during an Academy race. The end plate sheared off from the main tube, resulting in a rear wheel becoming detached and consequently some damage to the car.

Obviously, spontaneous failures are of great concern to Caterham Cars and since then we have been working with the manufacturer (Arch) to establish the cause and scope of the issue. As a result, we have identified that a small number of dedion tubes, produced in August and September 2005, may have a manufacturing defect.

As this is a safety issue, we have instigated a recall programme.

We have traced all the tube sales (as part of a car, or as a spare) and are in the process of contacting the owners and agents. A number of owners have already been directly contacted to advise them of the situation and anyone else who bought a car last year that could potentially have one of the affected tubes fitted, will be contacted by letter this week and arrangements made for rectification.

This recall is being conducted within the VOSA Code of Practice on Vehicle Safety Defects guidelines and the response rate is being monitored by them.

I am posting this notice to ensure that club members are kept abreast of important developments affecting owners and that the facts presented to you directly.

Regards
SIMON LAMBERT
Aftersales Manager
Wile7
I think I just saw Arne Saknussen.....

Location: Clamshell Heaven - Between Toulouse and Cranleigh,
Posted - 25 October 2006 10:50  Show Profile  Email Poster  Edit Message

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thumbs upthumbs upthumbs up Simon

Dave Ardley. White Xflow with Clams
Don't point that beard at me, it might go off.
Groucho Marx
Updated photos here
prangerman
Anyone got a sock?

Location: Greater Grinning Behind the Wheel
Posted - 25 October 2006 10:50  Show Profile  Email Poster  Edit Message

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I'm glad I couldn't afford an 05 C7 when I bought last month...

In Memoriam DMG
neil.cavanagh
Anyone know where I can get some sunshine?

Location: 'cos there is nothing but clouds in Inja this wee
Posted - 25 October 2006 10:51  Show Profile  Email Poster  Edit Message

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thumbs upthumbs up
Appears to be good swift response! Well done Simon....thumbs up
7heavensoon
I think I just saw Arne Saknussen.....

Location: The home of Copaslip...
Posted - 25 October 2006 10:52  Show Profile  Email Poster  Edit Message

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thumbs up

I've cross-posted this in TechTalk in case people don't read it in ChitChat....

See some pictures of the build here. 10000 miles completed!
Brent Chiswick
I think I just saw Arne Saknussen.....

Location: Looking for the next project
Posted - 25 October 2006 10:53  Show Profile  Email Poster  Edit Message

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Well done to Caterham for taking it that seriously.thumbs up

Brent

2.3 DURATEC SV Reassuringly Expensive
R 417.39 toothy smiley
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Anyone got a sock?

Location: Enjoying 251 fresh Norfolk horses, ...............
Posted - 25 October 2006 11:06  Show Profile  Email Poster  Edit Message

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More 'big' manufacturers should take a leaf out of CC's book


More thumbs upthumbs upthumbs up for Simon cool smiley
Lord Summerisle
Anorak

Location: Rossendale, Lancashire
Posted - 25 October 2006 11:15  Show Profile  Email Poster  Edit Message

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there is further details on the affected batch of dedion on the roadsports forum here
Note: batch number of affected cars (in the acdemy at least) is wrong on Simon's email - batch 14100 is the correct number

I post therefore I am
Johnty Lyons
blah, blah, blah...

Location: N.Ireland
Posted - 25 October 2006 20:35  Show Profile  Email Poster  Edit Message

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up arrowup arrowup arrowup arrowBTT

jj
N.I. L7C AO.
Membership No.3927.
Myles
I think I just saw Arne Saknussen.....

Location: Burning up my share of £2.6k of bandwidth
Posted - 25 October 2006 20:53  Show Profile  Email Poster  Edit Message

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Yep - Sticky in TT?

quote:
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CHRIS CLARK
Chris Clark

Location: scuba diving....._[:}@==<
Posted - 25 October 2006 21:26  Show Profile  Email Poster  Edit Message

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I wish I HAD an 05 Caterham!!!
Good one though Si. Pleased to see this quick reaction and detailed reponse from one of our very few British car manufacturers!!! thumbs up

Clamshell Club Founder Member.
daj060454
Windbag

Location: Saving for the R400!!
Posted - 26 October 2006 0:04  Show Profile  Email Poster  Edit Message

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bttthumbs upthumbs upthumbs upthumbs upthumbs up
Trevor Newman
Anyone got a sock?

Location: Farnborough
Posted - 26 October 2006 0:32  Show Profile  Email Poster  Edit Message

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Neil how can it be a swift response when the recall was first mentioned on the 11th October. It has taken another 2 weeks to post it up here to the greater audienceconfused smiley
Tony C
blah, blah, blah...

Location: Hanging-on behind an AMMO 2.0L Duratec
Posted - 26 October 2006 8:40  Show Profile  Email Poster  Edit Message

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What's the problem Trev?

CC contacted the owners of whom they were aware directly and posted this info on BC to keep everybody in the picture.

thumbs upthumbs up to CC I say.

BRG Brooklands SV toothy smiley It seems that perfection is achieved not when there is nothing more to add, but when there is nothing more to take away. (Antoine de Saint-Exupery)
Graham Perry
You are at a complex junction

Location: Home - Seven now having its 5th engine rebuild in
Posted - 26 October 2006 9:19  Show Profile  Email Poster  Edit Message

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Is this going in the next edition of Low Flying ? It should do as a high percentage of seveners don't visit Blatchat

Edited by - Graham Perry on 26 Oct 2006 09:49:49
Brent Chiswick
I think I just saw Arne Saknussen.....

Location: Looking for the next project
Posted - 26 October 2006 9:20  Show Profile  Email Poster  Edit Message

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Probably too late for the next edition I would have thought.

Brent

2.3 DURATEC SV Reassuringly Expensive
R 417.39 toothy smiley
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